At Afrul Enterprise, we are committed to delivering fresh, premium-quality mangoes and organic produce safely and on time. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
- Orders are processed within 24–48 hours after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During peak mango season, processing times may slightly vary due to high demand.
2. Delivery Time
- Standard delivery time: 2–5 business days depending on your location.
- Delivery timelines may vary for remote or rural areas.
- We strive to ensure products reach you fresh and in perfect condition.
3. Shipping Charges
- Shipping charges are calculated based on location and order quantity.
- Free shipping may be available on selected offers or minimum order value.
- Final shipping cost will be displayed at checkout.
4. Delivery Locations
We currently deliver across selected locations in India.
If your location is not serviceable, our team will inform you after order placement.
5. Packaging
We use safe and hygienic packaging methods to ensure:
- Protection from damage during transit
- Proper ventilation for fresh mangoes
- Maintenance of product quality
6. Delays in Shipping
Delivery may be delayed due to:
- Weather conditions
- Transport disruptions
- Natural calamities
- Incorrect address or contact details
We are not responsible for delays caused by courier partners or unforeseen circumstances.
7. Order Tracking
Once your order is dispatched, you may receive:
- Tracking details via SMS, WhatsApp, or Email
- Updates from our delivery partner
8. Incorrect Address
Customers must provide accurate shipping details.
Afrul Enterprise is not responsible for failed deliveries due to incorrect address or contact information.
9. Damaged Delivery
If your order arrives damaged:
- Report within 24 hours of delivery
- Share photos/videos as proof
- Refer to our Return & Refund Policy for further action
10. Contact Us
For any shipping-related queries, please contact:
Afrul Enterprise
Wadgaon Shree, Pune, Maharashtra
📞 +91 9546256227
📧 afrulenterprise@gmail.com